Terms of Service

Last Updated: December 5, 2025

1. Acceptance of Terms

By accessing and using the website and services of BizMetrix Technologies Pvt. Ltd. ("BizMetrix," "we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use our services.

2. Services Description

BizMetrix provides B2B automation services, custom CRM development, workflow automation, lead management systems, and related digital solutions. Our services are provided on a project basis or through ongoing service agreements as specified in individual service contracts.

3. Use of Website

3.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Transmit any harmful code, viruses, or malicious software
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the website or servers
  • Copy, modify, or distribute content without permission

4. Service Agreements

When you engage our services:

  • A separate service agreement or contract will be executed detailing the scope, timeline, pricing, and terms specific to your project
  • The service agreement will supersede these general terms where there is a conflict
  • Both parties must agree to the service agreement before work commences
  • Payment terms, deliverables, and timelines will be specified in the service agreement

5. Intellectual Property

5.1 Our Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of BizMetrix or its content suppliers and is protected by copyright and other intellectual property laws.

5.2 Client Intellectual Property

Upon full payment for custom development services, ownership of the custom-developed solution typically transfers to the client, subject to the terms of the specific service agreement. Pre-existing BizMetrix frameworks, tools, and methodologies remain our property.

6. Payment Terms

  • Payment terms will be specified in individual service agreements
  • Invoices are typically due within the timeframe specified in the agreement (commonly 15-30 days)
  • Late payments may incur interest charges as specified in the service agreement
  • We reserve the right to suspend services for overdue accounts

7. Client Responsibilities

Clients are responsible for:

  • Providing accurate and complete information required for project execution
  • Timely review and feedback on deliverables
  • Providing necessary access to systems, data, or resources
  • Making timely payments as per the service agreement
  • Ensuring compliance with applicable laws and regulations in their use of our services

8. Warranties and Disclaimers

8.1 Service Warranties

We warrant that our services will be performed in a professional and workmanlike manner. Specific warranties, if any, will be detailed in the service agreement.

8.2 Disclaimers

EXCEPT AS EXPRESSLY PROVIDED IN A SERVICE AGREEMENT, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9. Limitation of Liability

To the maximum extent permitted by law, BizMetrix shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

Our total liability for any claims arising from or related to our services shall not exceed the total amount paid by you to us in the 12 months preceding the claim.

10. Confidentiality

We respect the confidentiality of client information and will maintain appropriate safeguards. Specific confidentiality obligations will be detailed in service agreements or non-disclosure agreements where applicable.

11. Termination

Either party may terminate a service agreement in accordance with the terms specified in that agreement. We reserve the right to terminate or suspend access to our website or services immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

12. Indemnification

You agree to indemnify and hold harmless BizMetrix, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services or violation of these Terms of Service.

13. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

BizMetrix Technologies Pvt. Ltd.
SHIV-SMRUTI CHS, B-30/02, SECTOR-07, NEW PANVEL, 410206
Maharashtra, India
Email: info@bizmetrixtechnologies.com
Phone: +91 91371 86163 | +91 86521 66361